Privacy Policy

Introduction

Bevflow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify app and ShipCompliant integration service.

Information We Collect

When you install and use Bevflow, we may collect the following types of information:

• Store Information: Your Shopify store name, URL, and merchant account details necessary for app functionality
• Order Data: Order details including products, quantities, shipping addresses, and customer information required for compliance processing
• Product Information: Product catalog data including names, SKUs, and attributes needed for ShipCompliant integration
• Customer Data: Customer names, addresses, and age verification information required for alcohol compliance
• Usage Data: Information about how you interact with our app, including feature usage and error logs

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our integration service between Shopify and ShipCompliant
• To process orders and ensure compliance with state and federal alcohol shipping regulations
• To communicate with you about your account, orders, and service updates
• To provide customer support and respond to your inquiries
• To improve and optimize our app's functionality and user experience
• To detect, prevent, and address technical issues or fraudulent activity

Data Sharing and Disclosure

We may share your information in the following circumstances:

• ShipCompliant: We transmit order and customer data to ShipCompliant (Sovos) as required to perform compliance checks and process shipments
• Service Providers: We may share data with third-party vendors who assist us in operating our service, subject to confidentiality obligations
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you uninstall the app, we will delete or anonymize your data within 30 days, unless we are required to retain it for legal or regulatory purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Portability: Request a portable copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

Third-Party Services

Our service integrates with Shopify and ShipCompliant. Your use of these platforms is subject to their respective privacy policies. We encourage you to review the privacy policies of Shopify and ShipCompliant to understand how they handle your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: